Installing and Connecting Channel D on Apple TV

Installing and Connecting Channel D on Apple TV

✅ Step 1: Start Setup

• Turn on your Apple TV and select your preferred language.

✅ Step 2: Choose Setup Method

• If you have an iPhone or iPad, click “Set Up with Device.”

• Otherwise, select “Set Up Manually.”

✅ Step 3: Connect to Wi-Fi

• Select your practice Wi-Fi network.

• Enter the Wi-Fi password.

✅ Step 4: Sign In with Apple ID

• Enter your Apple ID details, or create a new Apple account.

• You’ll receive a verification code.

• Once entered, you’ll be added as a user.

✅ Step 5: Enable Basic Settings

• Enable Location Services and Analytics.

• Set password settings to “Require Password for All Purchases.”

• On the purchase prompt, click “Not Now.”

• Ensure the device is fully activated.

✅ Step 6: Label the Device (Optional)

• You may label each Apple TV device to organize rooms:

  • e.g., Patient Lounge, Treatment Room, Hygiene Room.

Install and Launch Channel D

✅ Step 7: Open App Store

• Navigate to the Apple TV Home Screen.

• Open the App Store.

✅ Step 8: Search and Install Channel D

• Click the search bar.

• Type “Channel D” (with a space before the “D”).

• Select Channel D from the results.

• Click “Open” after it installs.

✅ Step 9: Enter Practice ID

• When prompted, enter your 6-digit Practice ID.

• This can be found on the top left of your Channel D dashboard on your computer.

✅ Step 10: Confirm Video Playback

• Click “Connect.”

• Your selected videos from your Channel D dashboard will now play on your Apple TV.

✅ Step 11: Locate App on Home Screen

• The Channel D app will now appear on your Apple TV Home Screen.

Prevent Screensaver Interruptions

✅ Step 12: Disable Screensaver

• Go to Settings > General > Screensaver.

• Set “Start After” to Never.

✅ Step 13: Why Disable Screensaver?

• This prevents Channel D videos from being interrupted during playback.

Troubleshooting

✅ Step 14: App Updates

• Channel D should update automatically via the App Store.

✅ Step 15: Reinstall If Needed

• If the update was corrupted or interrupted:

  • Navigate to Channel D, press and hold center button until options appear.

  • Select Delete to uninstall.

  • Reinstall the app by repeating the search and install steps.